Refund Policy

Coaching Programs, Training, and Educational Products: Refund Policy

Tax Lien School operates a strict no-refund policy on all coaching programs, mentorship, group training, and educational courses.

When you enroll in any Tax Lien School program, you receive immediate access to proprietary training materials, curriculum, strategies, and instructor resources that cannot be returned or “un-delivered.” For this reason, all sales are final at the time of purchase.

This policy applies to:

  • All coaching programs (one-on-one, group, or hybrid)
  • All mentorship or mastermind enrollments
  • All online training courses and modules
  • All live and recorded workshops, webinars, or intensives
  • All bundled program and upsell offers
  • All digital downloads, workbooks, templates, and supplementary materials

By completing your purchase and/or signing your enrollment agreement, you acknowledge and agree that:

  1. You have reviewed this refund policy in full prior to purchase
  2. You understand that your enrollment grants immediate access to non-returnable digital content and instructor time
  3. You waive any right to a refund once access is granted
  4. Results from the program depend on your individual effort, market conditions, and execution: Tax Lien School makes no guarantee of specific financial outcomes
  5. This no-refund policy was a material term of your enrollment agreement, which you signed prior to or at the time of purchase

Chargeback and Dispute Policy

Initiating a chargeback or payment dispute does not circumvent this refund policy.

If you initiate a chargeback with your card issuer or payment processor, Tax Lien School will respond to the dispute with full documentation including:

  • Your signed enrollment agreement acknowledging the no-refund policy
  • Proof of access to program materials (login records, delivery confirmation, session attendance)
  • A copy of this published refund policy as it appeared at the time of purchase
  • Correspondence records between you and our support team

Fraudulent chargebacks may be referred for collections and reported to relevant credit bureaus.

If you have a concern about your enrollment, contact us directly at [email protected] before initiating a dispute. Issues brought to us directly are resolved far faster than formal chargeback processes.

Discretionary Accommodations

Tax Lien Certificate School reserves the right, at its sole discretion, to offer account credits, program transfers, or refunds in exceptional circumstances. This is not an entitlement or a right conferred by this policy. Any accommodation offered does not constitute a waiver of this no-refund policy generally or in future transactions.

Limited Exception: Standalone Digital Products

If you purchased a standalone book, PDF guide, or entry-level digital product not bundled with or leading to a coaching program enrollment, a refund request may be considered within 7 calendar days of purchase, subject to the following:

  • No portion of the material has been downloaded, accessed, or consumed
  • The request is submitted in writing to [email protected] within the 7-day window
  • Refunds, if approved, are processed within 7–10 business days to the original payment method

Shipping and handling fees are non-refundable. This exception does not apply to any product that includes access to live instruction, coaching calls, community access, or recorded training content.

How to Contact Us

For billing questions, program concerns, or to discuss your enrollment:

Email: [email protected]
Phone: +1 510 405 1605
Mail: 1603 Capitol Ave, Suite #513H, Cheyenne, WY 82001

Refunds for Live Training and In-Person Events

Tax Lien Certificate School offers live training programs and in-person events (such as 3-day auction trips). These purchases are governed by the following refund policy:

  • Refunds for Cancellations:
    • Cancellations made at least 14 days prior to the event will be eligible for a refund, minus a 25% cancellation fee to cover administrative costs.
    • Cancellations made within 14 days of the event date are non-refundable.
  • Event Rescheduling:
    • If Tax Lien Certificate School must reschedule an event due to unforeseen circumstances, you will have the option to attend the rescheduled event or receive a full refund.
    • If you are unable to attend a rescheduled event, please contact us within 7 days of receiving the new event date to request a refund.
  • No-Shows:
    • Failure to attend the event without prior notice is considered a no-show and is non-refundable.

How to Cancel or Request a Refund:

  • To cancel your registration or request a refund, contact us at [email protected] or by calling +1 510 405 1605.

Credit Card Disputes and Chargebacks

By completing your purchase, you agree not to initiate a chargeback or dispute with your credit card company after the applicable refund period has expired. If you have concerns about your purchase, we encourage you to contact us at [email protected] or call us at +1 510 405 1605, and we will work to resolve the issue promptly.

Duty to Read and Accept

By completing your purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy. Failure to read this policy does not exempt you from its terms.

Contact Information

If you have questions about this Refund Policy or need assistance, please contact us:

  • Email: [email protected]
  • Phone: +1 510 405 1605
  • Mailing Address: 1603 Capitol Ave, Suite #513H, Cheyenne, WY, 82001